Frequently Asked Questions
Frequently Asked Questions
If you have a question, please consult our list of frequently asked questions before reaching out for assistance.
Yes. Netzah jewelry is crafted from 316L stainless steel, designed for everyday wear.
Our pieces are waterproof, tarnish-resistant, and hypoallergenic, meaning they won’t fade, rust, or irritate your skin with normal daily use.
Each piece is finished using PVD coating, a durable process that helps preserve color and shine over time.
Yes.
Once your order is processed and shipped, you’ll receive a confirmation email with a tracking number, so you can follow your order every step of the way.
We offer returns within 30 days of delivery, provided the item is unworn and returned in its original packaging.
Refunds are issued to the original payment method once the return has been received and approved.
For full details, please see our Returns & Refunds Policy.
Orders can be changed or cancelled within 1 hour of being placed.
After this time, orders may already be in preparation or transit. If you need help, contact us as soon as possible and we’ll do our best to assist.
Yes.
Netzah pieces are designed to carry meaning, making them thoughtful gifts for Jewish holidays, life milestones, and moments that matter from birthdays and anniversaries to Bar and Bat Mitzvahs.


